Return Policy – Luxury Status Collections
At Luxury Status Collections, your satisfaction is our top priority. We take pride in creating high-quality, all-natural skincare and haircare products. If you’re not completely satisfied with your purchase, we’re here to help.
Returns
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We accept returns on unused and unopened products within 14 days of delivery for a full refund (excluding shipping costs).
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If a product has been opened or used, you may still return it within 14 days for a partial refund (determined by the amount of product used and condition upon return).
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Return shipping costs are the responsibility of the customer.
How to Start a Return
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Email our customer service team at luxurystatuscollections@gmail.com with your order number and reason for return.
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Once approved, we’ll provide the return address and instructions.
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Please ship the item securely in its original packaging.
Refunds
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Refunds are issued to your original form of payment within 7–10 business days after we receive and inspect your return.
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Shipping costs are non-refundable.
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Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos so we can resolve the issue promptly.